Version: 2026-08-18

Public Offer

for access to the online Toolkit “I Don't Want to Feel This Way”

This Public Offer is published on https://feelbetter.mindemo.ai and is effective from August 18, 2026.

1. General Provisions

1.1. This Public Offer sets out the terms for entering into an agreement between the Provider and an individual who uses the online Toolkit “I Don't Want to Feel This Way”.

1.2. Provider:

NOEMERA LAB

Individual Entrepreneur: Gulmira Maksutovna Atantayeva

IIN: 651125400975

Address: 190 k43 Baizakov Street, Almaty, Republic of Kazakhstan

Phone: +7 775 482 42 70

Email: contact@mindemo.ai

State registration authority of the individual entrepreneur: Almaly District State Revenue Office of the Almaty City State Revenue Department of the State Revenue Committee of the Ministry of Finance of the Republic of Kazakhstan.

The website and automated product functions are available around the clock, except during maintenance, updates, failures and circumstances beyond the Provider's control. Electronic inquiries are accepted around the clock and reviewed within the time limits established by the laws of the Republic of Kazakhstan.

1.3. Before placing an order, the User can review this Offer and the Privacy and Personal Data Processing Policy in English, Russian or Kazakh.

1.4. The agreement is entered into electronically. Before an order is created, the User separately confirms the following required statements: “I accept the Public Offer” and “I have read the Privacy and Personal Data Processing Policy and consent to the collection and processing of personal data as described in it, including necessary transfers to technical and payment providers and cross-border transfers in the cases specified in the Policy.” Acceptance of the Offer consists of these actions together with providing a phone number for issuing an invoice, placing the order and paying for it through Kaspi.

2. Subject of the Agreement

2.1. The Provider gives the User digital access to the paid version of the original online Toolkit with practical exercises, “I Don't Want to Feel This Way”.

2.2. The full version of the Toolkit includes 15 practical exercises, Toolkit sections and navigation.

2.3. Access is provided through https://feelbetter.mindemo.ai. The Toolkit is provided in digital form. No physical copy is supplied. A downloadable file is not provided as the subject of the agreement.

2.4. The editorial language of this version of the online Toolkit and its exercises is English. Legal documents are available in English, Russian and Kazakh.

2.5. Exercise full-02, “4–6 Breathing”, is available in full and free of charge as part of the introductory access to the Toolkit.

3. Price

3.1. The price of full access to the online Toolkit is 4,990 (four thousand nine hundred ninety) tenge, and the payment currency is KZT.

3.2. Before payment, the User is provided with information about the product, price and purchase terms on the purchase page.

4. Placing an Order and Payment

4.1. To place an order, the User provides a Kazakhstan mobile phone number linked to Kaspi and completes the two separate confirmations described in clause 1.4. The Provider creates a payment request with a unique order code for 4,990 tenge.

4.2. Payment is made through Kaspi. A personal invoice is issued to the User. When necessary, a backup general payment link displayed on the order page may also be used, provided that the exact amount and order code are specified. The Provider manually verifies and confirms receipt of payment.

4.3. Full access to the Toolkit is provided only after payment has been confirmed. Before confirmation, the request may be awaiting invoice issuance, have the status of an issued invoice, or be cancelled.

4.4. The Provider does not request or store the User's full bank card details. Kaspi processes payment data under its own rules and applicable legal requirements.

4.5. The User is provided with a document confirming the purchase as required by the laws of the Republic of Kazakhstan.

5. Access Terms

5.1. One confirmed purchase gives the User personal full access to the paid version of the Toolkit without a subscription or recurring payment. The User can return to the Toolkit without paying again. A separate technical browser session may have an expiration period and, when necessary, may be activated again in accordance with clause 5.4; expiration of such a session does not by itself terminate the paid right of access.

5.2. Access is provided through the product's technical infrastructure and remains available while the relevant digital product is operated and supported by the Provider.

5.3. Clause 5.2 is not a promise to maintain a particular website, domain, device or software indefinitely and does not limit any mandatory consumer rights.

5.4. After payment is confirmed, the order page allows the User to open the Toolkit and reactivate personal access. To protect the purchase from being transferred to third parties, one purchase may have no more than two simultaneously active browser sessions, for example on the User's phone and computer. The User should keep the private order link and must not share it with other persons. If the User changes or loses a device, reaches the active-session limit or otherwise loses technical access, the User may contact contact@mindemo.ai, provide available purchase details and describe the problem. After reasonable verification of the purchase, the Provider may reset old active sessions and restore the ability to activate access without another payment, or provide another solution required by law.

5.5. Discontinuation or substantial modification of the product does not cancel mandatory rights that the User already has under an existing agreement and the laws of the Republic of Kazakhstan.

6. Free Demo

6.1. “4–6 Breathing” can be opened and used without a purchase.

6.2. Using the demo does not require the User to purchase the Toolkit, does not create an order and does not initiate a payment.

6.3. All other exercises are part of the paid full version of the Toolkit.

7. Product Limitations

7.1. The online Toolkit is original informational and practical material for self-help and self-regulation.

7.2. Access to the Toolkit does not constitute individual psychological assistance, psychological counseling, psychotherapy, diagnosis, a medical service, emergency assistance or crisis support.

7.3. The Provider does not guarantee any specific psychological, medical, educational or other result. The Toolkit does not make decisions for the User. The User independently evaluates whether the materials are appropriate and makes decisions about their own actions.

7.4. If the User is experiencing a condition that requires emergency, crisis or medical assistance, the User should contact the appropriate service or a qualified professional.

8. Technical Failures and Restoration of Access

8.1. If a technical failure on the Provider's side prevents the User from receiving the access provided for by the agreement after payment has been confirmed, the User may contact contact@mindemo.ai.

8.2. Depending on the circumstances, the Provider restores paid access, corrects the technical defect or provides another solution consistent with the agreement and the laws of the Republic of Kazakhstan.

8.3. If the paid product cannot be properly provided, the matter is resolved in light of the circumstances and mandatory consumer rights, including a full or partial refund where required.

9. Refunds and Consumer Rights

9.1. The User retains all rights provided by the consumer-protection laws of the Republic of Kazakhstan. Provision or opening of access does not by itself deprive the User of the right to make claims if the agreement is not properly performed.

9.2. In the event of duplicate payment for the same order, an erroneous payment, a technical inability to receive paid access or improper provision of the product, the User may contact contact@mindemo.ai and provide information sufficient to identify the order and verify the circumstances.

9.3. The Provider reviews the request and takes action in accordance with the laws of the Republic of Kazakhstan and the actual circumstances, including correcting a defect, restoring access, refunding an erroneous or duplicate payment, or satisfying another requirement mandated by law. When a refund is completed or a purchase is lawfully cancelled, access under the relevant order is terminated, including on devices where it had previously been opened.

9.4. Nothing in this Offer excludes or limits any User claim or right that cannot legally be waived or limited by agreement.

10. Intellectual Property

10.1. A purchase gives the User the right to personally and non-commercially use the paid version of the Toolkit. Exclusive intellectual property rights are not transferred to the User.

10.2. Without the rights holder's permission, commercial distribution of the Toolkit, publication of its full text, resale of access and mass copying of the materials are prohibited.

10.3. The restrictions in this section do not prohibit any action expressly permitted by the laws of the Republic of Kazakhstan.

11. Liability of the Parties

11.1. The Provider is responsible for properly providing paid access within the scope of its obligations and the requirements of the laws of the Republic of Kazakhstan.

11.2. The Provider is not responsible for inability to use the website caused by malfunction of the User's device, software or internet connection, or by circumstances outside the Provider's reasonable control, unless otherwise required by law.

11.3. Nothing in this Offer releases the Provider from liability or limits liability where such release or limitation is prohibited by law.

12. Inquiries and Claims

12.1. An inquiry or claim may be sent to the Provider:

• email: contact@mindemo.ai;
• phone: +7 775 482 42 70;
• address: 190 k43 Baizakov Street, Almaty, Republic of Kazakhstan.

12.2. Electronic inquiries are accepted around the clock. Claims are reviewed in accordance with the procedure and time limits established by the laws of the Republic of Kazakhstan.

12.3. If a dispute cannot be resolved directly with the Provider, the User may apply to an entity for pre-trial settlement of consumer disputes, the authorized state authority or a court. This Offer does not shorten statutory time limits or restrict this right.

13. Personal Data

13.1. The collection and processing of personal data are described in the Privacy and Personal Data Processing Policy.

13.2. Consent to the collection and processing of personal data is provided through a separate mandatory interface action when an actual order is placed. Merely visiting the website or using the free demo does not constitute such consent.

14. Final Provisions

14.1. This Offer and the relationship between the parties are governed by the laws of the Republic of Kazakhstan. Mandatory consumer rights remain in force regardless of the wording of the agreement.

14.2. If any provision of the Offer is found invalid, this does not by itself invalidate the remaining provisions.

14.3. A new version applies from the date it is published unless it states otherwise. A change to the Offer does not retroactively reduce rights already acquired by the purchaser without a lawful basis.

14.4. Document version: 2026-08-18. Publication date: August 18, 2026.